Optomi, in partnership with one of the world’s largest automotive financial services companies, is seeking a Business Process Analyst to join a high-impact team driving digital transformation through AI, RPA, and intelligent automation. You'll be working on real-world projects that make life easier for operations teams - from automating insurance doc reviews to streamlining reporting processes - all while learning cutting-edge tools in a collaborative, tech-forward environment.

Heads up: contractors cover their own parking if onsite

Responsibilities of the right candidate:

Identify and analyze opportunities for process improvement and automation within the organization.
Gather and document detailed business requirements from stakeholders.
Collaborate with technology teams to develop and deliver automation and AI solutions that meet business needs.
Conduct cross-functional audits to identify procedural inefficiencies and recommend improvements.
Work with subject matter experts to ensure solutions align with business objectives and regulatory standards.
Develop and maintain project plans, timelines, and status reports to ensure successful project delivery.
Facilitate communication between business units and technology teams to ensure alignment and successful implementation of solutions.
Monitor and evaluate the effectiveness of implemented solutions and identify areas for further improvement.
Stay current with industry trends and best practices in process optimization, automation, and AI technologies.

Qualifications of the right candidate:

Strong analytical skills to identify opportunities for process improvement and automation.
Experience in gathering and documenting business requirements.
Proven experience in working with technology teams to develop and deliver solutions.
Knowledge of automation and AI technologies and their application in business process optimization.
Excellent communication and collaboration skills to work effectively with stakeholders and technology teams.
Ability to manage multiple projects and priorities in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Bachelor's degree in Business Administration, Information Technology, or a related field.
Experience with project management tools and methodologies is a plus.

Tools or Technologies:

RPA Platforms: UiPath, Automation Anywhere, Blue Prism, Robocorp
Data Analysis & Visualization: Excel, Power BI, Tableau
Project Management Software: Jira, Asana, MS Project
AI/ML Frameworks & Platforms: Python-based libraries (e.g., Pandas, scikit-learn), TensorFlow, PyTorch -Process Modeling Standards: BPMN (Business Process Model and Notation)

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Business Process Analyst