Job Summary
Vivid Life Home Care Cooperative: Vivid Life Home Care cooperative will be a network of worker-owned homecare cooperatives throughout California. Currently in startup phase, Vivid Life is seeking motivated individuals with passion and enthusiasm to play key roles in this startup. The opportunity below is ideal for those who want to own their own business with a team of co-owners who deliver quality care to seniors.

Overview: The Operations Coordinator is a vital support role responsible for coordinating day-to-day operations of the local home care cooperative that is part of Vivid Life Home Care, a worker-owned cooperative startup. You will work closely with both clients and caregivers, handling client intake, care coordination, scheduling and various administrative activities. This role also supports caregivers’ onboarding, training and support. As a fast-growing and mission-driven organization, the Operations Coordinator must be organized, proactive and passionate about building equitable care systems that contribute to the success of the local cooperative.

Duties

Required Qualifications:
Entrepreneurial spirit, drive, and self-motivation to begin a new worker-owned cooperative

Desired Qualifications:

Background in home caregiving or customer service
Experience with AxisCare, HubSpot or similar operating systems
Familiarity with accounting, budgeting, or basic financial management
Public speaking, community outreach, or peer mentorship experience

Key Responsibilities:

Some of the following responsibilities may transition to the Vivid Life Headquarters, once a stable client census is reached.

Client and Care Coordination

Manage inquiries from new clients (via Hubspot, phone, email)
Conduct intake consultations and match clients with caregivers
Maintain client information and schedules using AxisCare
Track timesheets, billing and payments

Caregiver and Member Support

Onboard new caregivers
Track training, certifications and availability in AxisCare
Address performance and support needs with member-owners

Business Development

Support local marketing efforts with member engagement
Build relationships with payers, vendors and partners
Monitor contract compliance and community engagement

In partnership with committee members:

Operations & Financial Oversight

Support cooperative’s data systems and performance tracking
Help develop and monitor the annual budget
Coordinate with Vivid Life headquarters

Governance & Cooperative Coordination

Schedule and prepare materials for member meetings
Rotate facilitation duties and help build agendas
Maintain meeting records and support cooperative culture

Licensing & Compliance

Help maintain required home care licenses/ accreditation
Keep Central Cooperative informed about local issues

Be Available for Key Dates:

Selected individuals will participate in the Vivid Life Home Care Academy. Mandatory Academy dates are as follows:

Saturday, June 14: All-day, in-person training in Los Angeles, CA
Thursdays from June 26 to August 14: Weekly, virtual training sessions from 5 - 7 pm PT
Saturday, August 23: All-day, in-person Academy Graduation in Los Angeles, CA
Reliable, self-directed, organized and detail-oriented
Strong, collaborative communication and interpersonal skills
Experience with scheduling, administrative work, or care work
Comfortable using tech tools: Microsoft Office, Google Suite, CRM systems
Able to work independently and on a team
Interest in cooperative values and community-based care
Professional written/verbal fluency in English; additional languages may be required based on specific local Co-Op need (Tagalog, Spanish, etc)
Comfort with reviewing budgets, timesheets and working with financial reports

Job Types: Full-time, Part-time

Pay: $55,000.00 - $65,000.00 per year

Expected hours: 40 per week

Benefits:

Health insurance
Paid time off

Schedule:

4 hour shift
8 hour shift
Monday to Friday
Weekends as needed

Language:

English (Required)

Ability to Commute:

Los Angeles, CA 90026 (Preferred)

Work Location: Hybrid remote in Los Angeles, CA 90026

Vivid Life Home Care

Latest Jobs

Operations Coordinator