Store Support Associate
Company overview:
Howard's was founded in 1946 in Los Angeles County, California. Due to the Company’s focus on customer satisfaction, the business has grown over the past 78 plus years to become Southern California's largest and most trusted independent retailer of appliances, TVs, and mattresses. With 12 locations, our goal is to help consumers simplify their experience to purchase great products for their home.
Job Summary:
The store support position is responsible for prepping the showroom. Stock shelves, racks, cases, bins and tables with merchandise and arrange merchandise displays to attract customers.
Essentials Functions:
· Clean display cases, shelves, and aisles.
· Stage products in the showroom.
· Answer customers' questions about merchandise and advise customers on merchandise selection.
· Stamp, attach, or change price tags on merchandise, referring to price list.
· Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
· Compare merchandise invoices to items received to ensure that shipments are correct.
· Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
· Transport packages to customers' vehicles.
· Take inventory or examine merchandise to identify items to be reordered or replenished.
· Receive, open, unpack and issue sales floor merchandise.
· Pack customer purchases in bags or cartons.
· Use computer application(s) to search simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
· Navigate through the Internet or internal software (s) to search or find information.
· Support Miscellaneous tasks based on business needs.
Physical and Environmental Requirements:
· Ability to lift up to 50 pounds.
· Requires walking, standing, twisting, bending, and occasional repetitive movement.
· Requires using hand tools
· Requires working indoors in environmentally controlled conditions. Occasionally will go outdoors.
Work Schedules:
· Available to work mornings, afternoons, evenings and weekends.
· Ability to sustain a good attendance track record.
Qualifications:
· Customer service experience.
· Computer literate (intermediate).
· Experience with Microsoft Suite.
· Ability to maintain professionalism when interacting with internal and external customers.
Preferred:
· 1 year of stockroom experience.
· Bilingual.
· Ability to work on a full-time schedule, but part time is ok.
· Bi-lingual Spanish/Tagalog/Vietnamese/Chinese/Korean preferred
Howard’s Appliances, Inc. is an equal opportunity employer and does not discriminate based on race, color, gender, religious creed, religious dress and grooming practices, marital or familial status, domestic partner status, national origin or ancestry, physical or mental disability, medical condition, genetic characteristics or information, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), sexual orientation, military or veteran status, gender identification, and gender expression or any other consideration or characteristic made unlawful by federal, state, or local laws.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
Work Location: In person
