Front Office Assistant

Dr. Lourdes B. Capulong, DDS • Los Angeles, CA, US • 6d ago

Job Summary
We are seeking a dedicated and organized Front Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our front office, providing exceptional administrative support in a medical environment. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Responsibilities

Greet and assist patients as they arrive, ensuring a welcoming environment.
Manage medical scheduling, including appointment bookings and confirmations.
Handle phone inquiries with professionalism and excellent phone etiquette.
Review documentation for accuracy and completeness before filing or processing.
Assist with medical billing processes and coding as necessary.
Maintain and organize medical records, ensuring confidentiality and compliance with regulations.
Support the creation and management of care plans for patients as needed.
Provide general administrative support to the medical team, including clerical tasks.
Communicate effectively with both English-speaking and bilingual patients to facilitate understanding of services.

Requirements

Previous experience as a medical receptionist or in a similar role is a plus but not required.
Strong skills in documentation review and attention to detail are essential.
Familiarity with medical scheduling software and billing practices is highly desirable.
Bilingual abilities (English & Filipino) are a plus, enhancing communication with diverse patient populations.
Proficient in managing medical administrative support tasks effectively.
Knowledge of coding practices related to medical billing is advantageous.
Excellent organizational skills with the ability to multitask in a fast-paced environment.
Strong interpersonal skills to interact positively with patients and staff alike.

Join our team as a Front Office Assistant, where your contributions will directly impact patient care and office efficiency!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

Green card sponsorship
Opportunities for advancement
Visa sponsorship

Schedule:

Monday to Friday
Weekends as needed

Work Location: In person

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